Shipping Policy
SPEND OVER £100 for FREE UK Shipping
SHIPPING
| Location | Courier | Prices | Delivery Time | Free Above |
|---|---|---|---|---|
| UK |
Royal Mail (Tracked) |
£3.85 | 2-4 Working Days | £100 |
| UK | Royal Mail (Tracked) | £4.85 | 1-2 Working Days | N/A |
| -- |
Unexpected delays due to royal mail are not Nice Capes AKA CXO CAPES LTD fault and delays will not be refunded up to 90 days from the placement of the order.
These prices can change without prior notice at any time
All customers inside or outside of the UK can currently only make a return by post. You are required to return unwanted orders at your own cost. If you wish to return any unsatisfactory quality or unfit-for-purpose items you may do so and we will pay for the shipping. Before sending any item back to us you must contact us first at cxocapes@gmail.com for an RMA number. No returns will be accepted without an RMA number.
RETURNS POLICY
We guarantee to refund any item purchased on nicecapes.com that you are not completely happy with when you return it to us in a saleable condition within 14 days of receipt. Refunds will be credited to your original method of payment only.
GOODS BOUGHT AS SPECIAL OFFERS
If you return a single item bought as part of a multi-buy discount offer (for example 'buy 3 for £90.00') you will be refunded the price of that single item's worth in the offer. If you return all items purchased with the multi-buy discount you will be refunded with the full multi-buy value. For combination purchases ("buy one, get one free" or "get the lowest priced item free"), you must return any free items or vouchers back for us to process a refund.
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SHIPPING 'Questions' And -Answers
'When will my order be sent?'
- We do our best to send all orders the same or the next business day, Monday through Friday, to ensure our customers receive their products ASAP. The cut-off for shipping on Fridays is 12pm. If The Delivery Merchant being used is not open and running mail due to a national holiday or otherwise, deliveries will go out the next business day.
'I live in a different country, how much will my shipping be?'
- Shipping costs are based on weight and will be calculated before check-out. Please note as well that whatever taxes and duties your country charges for importing our product will still apply.
On Display To Order.
Item or items will be delivered to customers' homes within 90 days of purchase.
If Your Questions Have Not Been Answered Above Please Email Us At cxocapes@gmail.com
Nice Brand, Nice Capes
Committed to Climate Change
Sustainability
Nice Capes funds companies that are proving, scaling, and commercializing climate solutions for massive impact in the long term.
Each order you place we donate a percentage to safe guard the earths future.
Return & Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it.
Shipping Policy
Unexpected delays due to royal mail are not Nice Capes AKA CXO CAPES LTD fault and delays will not be refunded up to 90 days from the placement of the order.
These prices can change without prior notice at any time.
